Payments & Policies

Client Role
Your insurance policy is a contract between you and your insurance company. It is your responsibility to:

*Understand your personal policy benefits, deductibles and co-payments.
*Have your current insurance card and referral at the time of your first appointment.

*Notify your practitioner if you have any change in your insurance coverage or provider.

*Fill out our registration form completely for our records and ease of billing.

*Maintain current address and phone numbers with our office.

*Make immediate contact with your insurance company when an EOB (Explanation of Benefits) does not make payment to the practitioner.

*Make payments to practitioner for all co-pays and sessions that your insurance company does not pay or cover to avoid interest and penalties.


Practitioner Role

*Notify insurance company with appropriate billing form to inform insurance company that their client has been to practitioner for a session.

*Maintain records.

*Send records as requested by physicians, attorneys and insurance companies.